info@delonllc.com
+234-7034945298,+234-7080640915
Login
Register
Job Post
Post Jobs
Create Job Alerts
IT Recruitment
Blog
Videos
Skill Assessment Tests in Nigeria
CV Writing
ICT Helpdesk Analystli
Lilongwe
MALAWI
Contract
3 years ago
NGO
Job Information
Category
Other IT Jobs
Posted On
Jul 7 ,2020
Qualifications
Master's Degree
Employer Name
Christian Aid
Contact Email
info@christian-aid.org
Job Description
eliver effective and efficient administration of user network and systems accounts and set-up, installation and configuration of hardware & software.
Diagnose, document and escalate issues to other support teams within ICT as needed.
When necessary, act as part of the Emergency Response Team within region of employment.
When necessary, assist with elements of office setup and closedown within region of employment.
Assist with the translation of instructions or procedures.
Key Deliverables:
Issues are attended to (by telephone, Email or through Christian Aid’s helpdesk software) professionally and competently.
A high number of problems and requests are resolved “first time” by following standard procedures and the appropriate use of initiative.
Escalated issues are passed to other ICT teams in an appropriate way, having first been triaged and diagnosed as far as possible.
Internal customers are highly satisfied with the level of support provided.
Changes are well managed.
Related Jobs
Head, IT Infrastructure
DelonJobs Admin
NIGERIA
Type:
Contract
Last Date:
June 7, 2023
Apply now
Business Intelligence and Data Analyst
DelonJobs Admin
Lagos State
NIGERIA
Type:
Full time
Last Date:
June 8, 2023
Apply now
Head, Product Design & Conceptualization
DelonJobs Admin
NIGERIA
Type:
Full time
Last Date:
July 13, 2023
Apply now
Unit Head, Application Development – UHADFB231
DelonJobs Admin
Lagos State
NIGERIA
Type:
Full time
Last Date:
July 7, 2023
Apply now
Team Member, Business Analyst – TMBAFB231
DelonJobs Admin
Lagos State
NIGERIA
Type:
Full time
Last Date:
June 14, 2023
Apply now
Want to apply for this job
Enter your linkedin profile url
*