Job Description

Global Profilers is a leading recruitment and HR consulting firm dedicated to connecting talented professionals with top employers across various industries in Nigeria and beyond. With a focus on integrity, professionalism, and excellence, we provide comprehensive recruitment solutions, talent management services, and human capital consulting to help organizations build high-performing teams and achieve their strategic objectives. Our team of experienced consultants is committed to delivering personalized and effective solutions that drive business success and foster career growth for our candidates.

Position Overview:

We are seeking a highly skilled and motivated IT Engineer to join our dynamic team at Global Profilers. As an IT Engineer, you will be responsible for designing, implementing, and supporting IT infrastructure, systems, and services to meet the needs of our internal stakeholders and clients. You will collaborate with cross-functional teams to identify technology requirements, implement solutions, and provide technical support to ensure the reliability, security, and performance of our IT environment.

Key Responsibilities:

1. Infrastructure Design and Implementation: Design, deploy, and manage IT infrastructure components including servers, networking equipment, storage systems, and virtualization platforms. Evaluate hardware and software technologies, recommend solutions, and implement best practices to optimize performance, scalability, and reliability.
2. Network Administration: Configure, monitor, and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Implement network security measures, VPNs, and intrusion detection/prevention systems to protect against cyber threats and ensure data privacy and compliance.
3. System Administration: Install, configure, and administer operating systems (Windows, Linux) and server applications (Active Directory, Exchange, SQL Server). Manage user accounts, permissions, and access controls to ensure data integrity and confidentiality. Perform regular system updates, patches, and backups to maintain system health and availability.
4. Cloud Services Management: Manage cloud-based services and platforms (e.g., Microsoft Azure, Amazon Web Services) to support business operations and applications. Deploy and configure cloud resources, monitor usage and performance, and optimize costs while ensuring security and compliance with regulatory requirements.
5. End-User Support: Provide technical support and assistance to end-users regarding hardware, software, and connectivity issues. Troubleshoot problems, diagnose root causes, and resolve issues in a timely and efficient manner. Educate users on IT policies, procedures, and best practices to enhance productivity and cybersecurity awareness.
6. Security and Compliance: Implement security policies, controls, and procedures to safeguard IT assets, data, and systems from unauthorized access, malware, and cyber attacks. Conduct security audits, vulnerability assessments, and penetration testing to identify and mitigate security risks. Ensure compliance with industry standards, regulations, and best practices.
7. Documentation and Training: Document IT infrastructure configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and transfer. Provide training and technical guidance to IT staff and end-users on new technologies, tools, and procedures to enhance IT proficiency and effectiveness.
8. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures to minimize downtime and data loss in the event of IT system failures or disasters. Implement backup and recovery solutions, test backup integrity, and conduct regular drills to ensure readiness and resilience.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• Proven experience as an IT Engineer, Systems Administrator, or similar role, with a minimum of 5 years of experience in IT infrastructure management and support.
• Strong technical expertise in network administration, system administration, and cloud services management.
• Proficiency in configuring and troubleshooting hardware, software, and networking components.
• Solid understanding of cybersecurity principles, practices, and tools.
• Experience with virtualization technologies (VMware, Hyper-V) and containerization (Docker, Kubernetes) is a plus.
• Excellent problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.