Computer hardware and application installation, configuration, troubleshooting and maintenance (laptops, desktops, printers, mobile phones, Windows OS updates, approved 3rd party software updates, Microsoft Office suite) following 360HSDC’s established procedures
Web design, development and management
Act as the point of contact with 360HSDC, respond to all end user support issues and requests, escalating as needed
Provide assistance in the local procurement of IT related equipment with regards to 360HSDC’s standards.
Advise and execute IT/MIS efforts, including developing and designing mobile apps, communication tools, drafting proposal shell using adobe suite and any and all business and communication materials.
Lead all technical inputs to IT and work with the operations manager in growing the communications and ICT aspects of the company.
Contribute to the design, management, and implementation of any and all country office IT/MIS projects