Job Information
Job Description
Luminate is seeking a collaborative, solutions-oriented IT Support Analyst. The IT department is looking to expand the team to help with service delivery and be able to offer technical support across multiple time zones. The IT Support Analyst will provide technical support services, troubleshooting, and world-class customer service for our global organisation. The role has a built-in career path that will allow the analyst to grow consistently as they reach new goals along the way. As per the nature of IT work, some activities will require contribution outside of core office hours. The IT Support Analyst will ideally be based in Nairobi, Kenya, although other locations may be considered.
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