- Own the Delivery Knowledge Base – ensuring all contents are up-to-date and standardized to represent Delivery as a united function.
- Promote knowledge capture and reuse through operational and business processes
- Facilitate Knowledge Management strategic planning and knowledge transfer sessions
- Plan, develop, stand up, support, and promote collaborative tools and techniques such as communities of practice to facilitate sharing of ideas and work among internal teams and external partners
- Help disseminate information about the Delivery organization’s knowledge sharing program to internal and external audiences, maintaining communications on knowledge sharing across the organization,