Own the Delivery Knowledge Base – ensuring all contents are up-to-date and standardized to represent Delivery as a united function.
Promote knowledge capture and reuse through operational and business processes
Facilitate Knowledge Management strategic planning and knowledge transfer sessions
Plan, develop, stand up, support, and promote collaborative tools and techniques such as communities of practice to facilitate sharing of ideas and work among internal teams and external partners
Help disseminate information about the Delivery organization’s knowledge sharing program to internal and external audiences, maintaining communications on knowledge sharing across the organization,