Knowledge Manager

Job Information

  • icon
    Category Other Customer Service Jobs
  • icon
    Posted On Feb 8 ,2021
  • icon
    Qualifications Diploma's degree
  • icon
    Employer Name Exinity
  • icon
    Contact Email

Job Description

  • Own the Delivery Knowledge Base – ensuring all contents are up-to-date and standardized to represent Delivery as a united function.
  • Promote knowledge capture and reuse through operational and business processes
  • Facilitate Knowledge Management strategic planning and knowledge transfer sessions
  • Plan, develop, stand up, support, and promote collaborative tools and techniques such as communities of practice to facilitate sharing of ideas and work among internal teams and external partners
  • Help disseminate information about the Delivery organization’s knowledge sharing program to internal and external audiences, maintaining communications on knowledge sharing across the organization,