Job Description

Airtel Nigeria is a leading telecommunications company dedicated to providing innovative and reliable communication solutions to our customers across Nigeria. As part of the Airtel family, we are committed to delivering superior network performance, seamless connectivity, and exceptional customer service. With a focus on technological advancement and continuous improvement, we strive to exceed the expectations of our subscribers and remain at the forefront of the telecommunications industry.

Position Overview: We are currently seeking a talented and motivated Network Optimization Engineer to join our team in ensuring the optimal performance of our network infrastructure. The successful candidate will play a critical role in analyzing, troubleshooting, and optimizing network parameters to enhance quality of service and customer experience. If you are passionate about telecommunications technology and possess strong analytical skills, we invite you to join us in driving innovation and excellence in network optimization at Airtel Nigeria.

Key Responsibilities:

1. Network Performance Monitoring:

   • Monitor key performance indicators (KPIs) and network metrics to assess the performance of Airtel Nigeria's wireless and wired network infrastructure.
   • Analyze network performance data, identify areas for improvement, and develop optimization strategies to enhance network efficiency and reliability.

2. RF Optimization:

   • Conduct radio frequency (RF) optimization activities, including antenna tilt adjustments, frequency planning, and parameter optimization, to improve coverage and capacity of the network.
   • Perform drive tests and site surveys to evaluate signal strength, interference levels, and handover performance, and make recommendations for optimization.

3. Capacity Planning:

   • Collaborate with network planning teams to forecast capacity requirements and plan for network expansion and upgrades.
   • Analyze traffic patterns and demand forecasts to optimize resource allocation and ensure adequate network capacity to support growing subscriber base and data traffic.

4. Troubleshooting and Problem Resolution:

   • Investigate network performance issues, service degradations, and customer complaints, and provide timely resolution to ensure uninterrupted service delivery.
   • Utilize network monitoring tools and diagnostic equipment to troubleshoot network faults, identify root causes, and implement corrective actions.

5. Optimization Tools and Techniques:

   • Utilize network optimization tools and software applications to perform data analysis, generate performance reports, and visualize network performance metrics.
   • Stay abreast of industry best practices, emerging technologies, and trends in network optimization to continuously improve processes and methodologies.

6. Cross-Functional Collaboration:

   • Work closely with cross-functional teams, including network planning, engineering, operations, and customer support, to coordinate optimization activities and align with business objectives.
   • Participate in network performance review meetings, share insights and recommendations, and contribute to the development of optimization plans and strategies.

Qualifications:

• Bachelor's degree in Electrical Engineering, Telecommunications Engineering, or related field.
• Minimum of 3 years of experience in network optimization, RF engineering, or related roles in the telecommunications industry.
• Proficiency in using network optimization tools and software, such as TEMS, Actix, Atoll, or similar tools.
• Strong understanding of wireless communication technologies, including GSM, UMTS, LTE, and VoLTE.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify optimization opportunities.
• Solid understanding of network protocols, signaling, and architecture, including TCP/IP, OSI model, and LTE/UMTS network elements.
• Certification in network optimization or RF engineering (e.g., CCNP Wireless, CWNP, LTE Optimization) is a plus.