Job Description

• Lead multiple product development workstreams across the business
• Direct and support a team of business analysts, developers and test resources with the support of a Scrum Master
• Work with business stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems to achieve the final technology/business solution.
• Work with stakeholders to understand the business objectives and translate these into requirements to feed into the product roadmap.
• Ensure the Product Backlog is visible, transparent, and clear to all, including dependencies and priorities based on the overall strategy.
• Assists with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint.
• Review test results before releasing to production
• Support testing, training and implementation activities identify and document emerging business requirements to ensure the successful delivery of the overall business and technology solutions.
• Facilitate in providing estimates for user stories, bug fixes, spikes, etc.
• Attend and participate in agile ceremonies.
• Evaluate stakeholder feedback and work with other Product Owners and Product Managers to address concerns and identify opportunities for improvement and enhancement
• Ensure continuous improvement across the product (or Network Integration) portfolio to support revenue targets and forecasted profits with a focus on client and customer experience
• Create epics and features to support the evolution and evaluation of new products or network products: Collation of business requirements (or Network Partner related services) to define the features
• Support the flow and prioritisation of work through the program Kanban
• Participate in feature prioritisation: Present the vision to the teams, highlight any upcoming milestones and approve prioritised quarterly objectives
• Support release plans to maintain a continuous release calendar
• Work with IT, Ops and readiness teams to ensure product features and services are successfully launched to customers (either internal or external)
• Accept feature as done by ensuring they meet the acceptance criteria and has sufficient acceptance tests
• Support the evaluation of the new product or network product features by creating and improving product KPIs.
• Produce reports to summarise the performance of Product or network integration supporting features.