Service Tracking Executive

Job Information

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    Category Engineering Jobs
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    Posted On Jan 28 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name D light
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    Contact Email recruitment@dlight.com

Job Description

The incumbent will be responsible for receiving, troubleshooting, analysing and reassigning tickets to the regional service teams for action ensuring a seamless link between call centre teams, digital channels, technicians an customers, with a view to reducing repair TAT’s and enhancing customer experience.