Job Description

DelonJobs is seeking to hire 5 Team Leads, Core Banking Application Support for a leading financial institution in Nigeria who will proactively define and meet the support needs of Flexcube end users. Interested candidates must possess a minimum of bachelor’s degree in a STEM related discipline with a minimum of 6 – 10 years’ experience in banking/financial services institution and experience in Core Banking operations and support. Salary is N12,000,000 – N16,000,000. To apply, kindly send your CV with the subject “Team Lead, Core Banking Application Support – TCAAB222” to [email protected]

Job Responsibilities:

1. Ensure system parameters are optimal to support daily banking operations.
2. Drive the Flexcube WebLogic application and ISO. 
3. Servers monitoring.
4. Ensure the availability, integrity, and security of the bank’s core banking application. 
5. Monitor service levels of end-user solutions and platforms; initiate activities to improve under-performing areas within the agreed SLA.
6. Produce/update and deliver user training/procedures on Flexcube.
7. Ensure the team provides 2nd Level user support to all Flexcube related incidents on service desk.
8. Track service desk incidents and CRM cases to ensure logged requests are resolved timely within SLA by the team.
9. Follow-up on Oracle OFSS on problems escalated through MOS ensure timely closure.
10. Co-ordinate change requests on Flexcube, in conformity with change management process of the bank.
11. Ensure successful processing transactions via the ISO gateways.
12. Day to day review of systems and guarantee complete EOD or EOM or EOY processing.

Job Requirements:

1. Knowledgeable in Product setup across all the modules in Flexcube.
2. Must have experience in system combination involving core banking applications, preferably Flexcube.
3. Proficient in SQL.
4. Proficient in client/server, 3-tier technologies.
5. Highly knowledgeable in technical architectures and topologies.
6. In depth knowledge of production systems support, and operational procedures. 
7. Knowledge of enterprise management tools.
8. Proficient in business application systems, System software, problem management system and office automation tools e.g., Microsoft Office, etc. 
9. Possess adequate knowledge of Networking (LAN & WAN).
10. Oral & Written communication skills.  
11. General supervisory, managerial and administration skills.
12. IT certifications and other professional qualifications.