Manage and expand the existing customer accounts utilising knowledge of the current customer base and product/services offerings from Lekki Free Port Terminal.
Identify and establish new customers and sales opportunities, achieving against targets and increasing top-line financial growth for Lekki Free Port Terminal.
Major Job Responsibilities
Maintain detailed knowledge of the customer's business, current market trends, changes in the industry and potential changes to the customer.
Identify both current and potential customer needs, and identify sales growth opportunities.
Support customers in building their business by leveraging product/service opportunities and offerings from Lekki Free Port Terminal.
Use the agreed sales process in all interactions with current and potential customers.
Conduct customer visits with new and existing customers, demonstrating the value we can bring to their business.
Manage and grow a sales portfolio.
Forecast, prospect, and bid for new business, including customers, markets, and additional product/service opportunities.
Maintain existing and build new customer partnerships, developing and sustaining sales relationships with key decision-makers and influencers on all levels within the customer's organisation.
Share market and competitor information with applicable functions within the organisation to effectively build value propositions and sales opportunities.
Partners with the customer care department to resolve customer issues quickly and effectively.
Maintain accurate records, including sales call reports, status updates and actions.
Build and foster a network of referrals to create new opportunities for revenue growth and sales pipelines.
Present offers and prepare effectively for customer interactions.
Process closed deals and proactively follow up on the status with the relevant function.
Proactively follow up with customers, ensuring the delivery of the product/service.
Develop ongoing, profitable relationships with customers, continually maintaining a professional image of the company.
Keep the sales pipeline updated and current, and drive and progress opportunities through it.
Identify opportunities for the terminal to generate additional income via land revenues.
Reinforce the Lekki Free Port Terminal culture, values, and reputation, and ensure compliance with our policies, standards, and procedures.
Requirements
Qualifications & Experiences Education:
Bachelor’s Degree, preferably in a Sales or Commercial field.
A minimum of 3 years’ experience in a Terminal sales role.
Experience & Knowledge:
Developed knowledge of the industry and current market conditions.
Excellent verbal, presentation, and written communication skills.
Demonstrated experience within a terminal.
Skills:
Self-starter with a positive attitude and strong desire and drive to win.
Demonstrated time management and organisational skills.
Commitment to demonstrating high ethical standards that govern professional behaviour and interactions.
Advanced consultative and problem-solving skills.
Ability to identify customer needs and translate into customer solutions.
Highly results-orientated, drives for results and success, conveys a sense of urgency, and pushes issues to closure despite obstacles and opposition.
