Service Delivery Manager (SDM0126)

Job Description:

• . We are looking for an experienced and well-organized Service Delivery Coordinator to provide the necessary support to the field sales team.
• . The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
• The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Responsibilities:

• . Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• . Ensure the adequacy of sales-related equipment or material.
• . Respond to complaints from customers and give after-sales support when requested. Store and sort financial and non-financial data in electronic form and present reports.
• . Handle the processing of all orders with accuracy and timeliness.
• . Inform clients of unforeseen delays or problems.
• . Monitor the team’s progress, identify shortcomings and propose improvements.

Job Requirements:

• . B.Sc/BA in Business Administration or relevant field; certification in sales or marketing will be an asset.
• . Great educational background, preferably in the fields of computer science or engineering for technical project managers
• . Proven working experience as a project administrator in the information technology sector.
• . Solid technical background, with understanding or hands-on experience in software development and web technologies.
• . Excellent internal communication skills.
• . Solid organizational skills including attention to detail and multi-tasking skills.
• . Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
• . Proficiency in English.
• . Well-organized and responsible with an aptitude in problem-solving.
• . Excellent verbal and written communication skills.
• . A team player with high level of dedication.

How to Apply
Interested and qualified candidate should send their CV to: recruitment@cobranet.ng using the Job Title as the subject of the email.

Note: Only qualified candidates will be shortlisted.