Job Description
- Set clear goals and deploy strategies (procedures, policies and standards) that will be drive departments focus toward Tizeti’s mission
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry’s development and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets in terms of retention numbers, average handling time, average wait time
TO APPLY; Tizeti Network Limited on tizeti.com