Job Description

Green Africa Airways Limited is looking to hire an Agent, Value airline Green Africa Airways Limited is situated in Lagos, Nigeria. We are a brand-new airline that provides a far wider range of clients with safe, dependable, and reasonably priced air travel. This places us in a position to make a major contribution to Nigeria's and Africa's economic growth. 

Job Responsibilities

• The duty agent's main responsibilities include overseeing the check-in line and making sure clients receive quick service for all reservations and check-in-related tasks.
• Reporting to the Duty Officer is this job.
• Respond to questions about products made in Africa.
• Inform and educate customers about the company's new and current items.
• Every shift ends with the preparation and forwarding of a daily sales report to the gLead.
• Create client invoices, then take payments.
• Answer questions.
• ascertains if the customer's desired trip dates have room available.
• Keep up to date PNR files and correct records.
• Provide clients advice on where to go, links to useful resources, and prompt service for their inquiries.
• Notify clients of pertinent travel information, such as operational terminals and journey times.
• fully qualified in all areas of customer relations, ticketing, rates, and passenger services.
• In charge of the front-line document and actions following departure.
• Always aim to win over customers' loyalty by offering superior service.
• Resolving client issues and making sure their demands are sufficiently satisfied.
• Make bookings and, if necessary, provide tickets to clients.
• Using a computer and timetables, determine the cost of the ticket and plan your journey.
• Make reservations for tickets, get a fare quotation, and email the quote to direct clients.
• whatever additional responsibilities and tasks the gLeads Airport Manager or Duty Manager assigns.

Qualifications

• A bachelor's degree in a relevant discipline
• Superior numeracy abilities
• Strong capacity to focus on details.
• Inventive and proactive with a "can do" mentality.
• Outstanding Interpersonal and Communication Skills
• Flexibility with time and the capacity to travel