Job Information
Job Description
We are looking for a friendly and customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable. Client relationship managers are also responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change
RESPONSIBILITIES
- Collect client feedback about their experience.
- Develop relationships with clients and key personnel.
- Elevate complaints and feedback to the relevant departments.
- Meet with clients to establish their needs.
REQUIREMENTS
- Excellent interpersonal skills.
- Ability to network and build relationships.
- A degree in Business Management or a related field.
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