Liaison Officer – LO221

Job Information

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    Category Client Service Manager
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    Posted On Jun 27 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Dangi Travels
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    Contact Email [email protected]

Job Description

Responsibilities

  1. Converse with customers to determine travel dates and financial considerations.
  2. Promote travel products like flight tickets, tours/holidays and visa promos and provide detailed advice on routes and destinations.
  3. Helping passengers and customers with all travel-related inquiries including but not limited to changes or cancellations, and promoting special offers.
  4. Follow up on enquiries and convert them to sales.
  5. Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goals.
  6. Providing clients with all pertinent documentation.
  7. Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
  8. Verifying the authenticity of paperwork and supporting documents.
  9. Data entry and maintaining client files.