Job Description

As a Receptionist at De-Fivez, you will be the first point of contact for visitors and clients. You will play a pivotal role in creating a positive and welcoming atmosphere in our office, handling inquiries, and providing administrative support. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

1. Front Desk Operations:
   • Greet visitors, clients, and employees in a warm and professional manner.
   • Manage incoming calls, take messages, and route calls to the appropriate personnel.
2. Visitor and Client Assistance:
   • Assist visitors with sign-in procedures and direct them to the relevant departments.
   • Provide information about De-Fivez services and offerings to clients and guests.
3. Inquiry Handling:
   • Respond to inquiries from clients, visitors, and employees promptly and courteously.
   • Handle general inquiries about the company, products, or services.
4. Appointment Scheduling:
   • Coordinate and schedule appointments for clients with the appropriate staff members.
   • Manage meeting room bookings and ensure availability for scheduled meetings.
5. Mail and Package Management:
   • Receive and distribute incoming mail and packages.
   • Prepare outgoing mail and packages, including arranging for courier services when needed.
6. Administrative Support:
   • Provide administrative support to various departments, including data entry, filing, and document preparation.
   • Assist with the organization and coordination of company events or meetings.
7. Office Maintenance:
   • Monitor and maintain the cleanliness and tidiness of the front office area.
   • Report any maintenance or security issues to the appropriate personnel.
8. Visitor Security and Confidentiality:
   • Ensure the security and confidentiality of visitor information.
   • Follow established protocols for visitor access and sign-in procedures.

Qualifications and Skills:

• High school diploma or equivalent.
• Proven experience as a Receptionist or in a customer-facing role.
• Excellent verbal and written communication skills.
• Friendly and approachable demeanor with strong interpersonal skills.
• Proficient in using office equipment, including phones, photocopiers, and printers.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion.

  As a Receptionist at De-Fivez, you will be the first point of contact for visitors and clients. You will play a pivotal role in creating a positive and welcoming atmosphere in our office, handling inquiries, and providing administrative support. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

  Key Responsibilities:

• Front Desk Operations:
  • Greet visitors, clients, and employees in a warm and professional manner.
  • Manage incoming calls, take messages, and route calls to the appropriate personnel.
• Visitor and Client Assistance:
  • Assist visitors with sign-in procedures and direct them to the relevant departments.
  • Provide information about De-Fivez services and offerings to clients and guests.
• Inquiry Handling:
  • Respond to inquiries from clients, visitors, and employees promptly and courteously.
  • Handle general inquiries about the company, products, or services.
• Appointment Scheduling:
  • Coordinate and schedule appointments for clients with the appropriate staff members.
  • Manage meeting room bookings and ensure availability for scheduled meetings.
• Mail and Package Management:
  • Receive and distribute incoming mail and packages.
  • Prepare outgoing mail and packages, including arranging for courier services when needed.
• Administrative Support:
  • Provide administrative support to various departments, including data entry, filing, and document preparation.
  • Assist with the organization and coordination of company events or meetings.
• Office Maintenance:
  • Monitor and maintain the cleanliness and tidiness of the front office area.
  • Report any maintenance or security issues to the appropriate personnel.
• Visitor Security and Confidentiality:
  • Ensure the security and confidentiality of visitor information.
  • Follow established protocols for visitor access and sign-in procedures.

• Qualifications and Skills:

• High school diploma or equivalent.
• Proven experience as a Receptionist or in a customer-facing role.
• Excellent verbal and written communication skills.
• Friendly and approachable demeanor with strong interpersonal skills.
• Proficient in using office equipment, including phones, photocopiers, and printers.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion.