Focus sales efforts by studying existing and potential volume of dealers for training and education;
Submit orders by referring to price lists and product literature;
Keep management informed on trade activities by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses;
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques e.t.c;
Recommend changes in products, service, and policy by evaluating results and competitive developments;
Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations;