Conduct research to identify potential business opportunities and target market for products and services.
Build and maintain positive work relationships with clients to create a rapport that facilitates patronage and generates revenue.
Augments staff performance by providing guidance and solutions to improve sales efficiency.
Develop and implement strategies effective for the extensive sales and distribution of company products.
Monitor to identify changes in market trends and adjust accordingly.
Communicate with clients to identify their service requirements and facilitate supply.
Employ knowledge of products and services in providing appropriate response to client enquiries and also in assisting with the resolution of customer issues or complaints.
Review financial records to ensure balanced accounts are maintained.
Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process.
Collect, analyze, and interpret sales records to obtain information useful in preparing reports.
Ensure compliance with customer service standards and proper customer relationship management Participate in educational workshops and conferences to expand personal network and improve on existing job knowledge.