Job Information
Job Description
- Client service for existing clients
- Creating and sharing reports on sales and maintaining updates in a CRM
- Resolving customer problems/complaints to maximise satisfaction
- Conducting research to identify new markets and customer needs
- Setting, planning and conducting meetings with potential clients
- Updating/supporting key social media accounts
- Handling customer inquiries on calls, emails and social media
- Providing administrative support to team/management
- Developing and sustaining long-lasting relationships with customers.
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