Job Description

Job Overview:

As a Sales/Operation Officer at Transgeneration Enterprises, you will be responsible for managing the end-to-end process of sales and operations to ensure seamless business functions. This role involves collaborating with sales teams, overseeing day-to-day operations, and optimizing processes for efficiency. The ideal candidate will possess a blend of sales acumen, operational expertise, and strong interpersonal skills.

Key Responsibilities:

1. Sales Strategy:
   • Develop and implement effective sales strategies to achieve business goals.
   • Collaborate with the sales team to set targets, forecast sales, and monitor performance.
2. Customer Relationship Management:
   • Build and maintain strong relationships with existing and potential clients.
   • Understand customer needs and preferences to provide tailored solutions.
3. Sales Operations:
   • Oversee the end-to-end sales process, from lead generation to deal closure.
   • Ensure accurate and timely order processing, invoicing, and delivery.
4. Inventory Management:
   • Monitor and manage inventory levels to prevent stockouts and overstock situations.
   • Collaborate with suppliers and logistics partners to optimize supply chain efficiency.
5. Operational Efficiency:
   • Streamline and optimize operational processes for efficiency and cost-effectiveness.
   • Identify areas for improvement and implement solutions to enhance overall operations.
6. Team Collaboration:
   • Collaborate with cross-functional teams, including sales, marketing, and logistics.
   • Facilitate communication and coordination between different departments.
7. Reporting and Analysis:
   • Generate regular reports on sales performance, inventory levels, and operational efficiency.
   • Analyze data to identify trends, opportunities, and areas for improvement.
8. Customer Service:
   • Ensure a high level of customer satisfaction through prompt and effective communication.
   • Address customer inquiries, concerns, and feedback in a professional manner.
9. Compliance:
   • Ensure compliance with company policies, industry regulations, and legal requirements.
   • Stay informed about changes in regulations affecting sales and operations.
10. Market Research:
    • Conduct market research to identify new opportunities, trends, and competitor activities.
    • Provide insights to support decision-making and strategic planning.
11. Training and Development:
    • Provide training and guidance to the sales and operations teams.
    • Foster a culture of continuous learning and improvement.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Sales, Operations Management, or a related field.
• Proven experience in sales and operations roles, preferably in [industry].
• Strong understanding of sales principles, customer relationship management, and operational processes.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in using sales and inventory management software.
• Leadership skills with the ability to motivate and guide teams.
• Detail-oriented and committed to delivering high-quality results.
• Adaptability to thrive in a dynamic and fast-paced business environment.

How to Apply:

Interested candidates are invited to submit their resume, a cover letter expressing their interest in the position, and contact information for three professional references to [careers@transgeneration.com].