Concierge officer

Job Information

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    Category Management Jobs
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    Posted On Jun 1 ,2021
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    Qualifications HND/Bachelor's degree
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    Employer Name Elora James
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    Contact Email

Job Description

A successful concierge officer maintain updated knowledge of assets specific to the company’s needs.  He / she  also provides excellent customer service and attention to detail.

Responsibilities for Concierge

  • Answer phone an email inquiries from potential guests in a timely and respectful manner
  • Greet guests and visitors warmly and make them feel welcome and attended
  • Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions
  • Receive and redirect mail, phone calls, packages, etc
  • Ensure that guest spaces and lobby are clean and tidy at all times
  • Act as a liaison between guests and any department necessary.